1. Do not spam or self-promote in the forum

We define spam as unsolicited advertisement for goods, services and/or other web sites or posts with little, no or completely unrelated content. Adding links to your posts to solicit is not permitted.


2. Do not cross post questions

Please refrain from posting the same question in several categories. There is normally one category which is most suitable in which to post your question.

If you have contacted our support group via phone or email we will attempt to resolve your issue directly using those means of communication. As a result your forum post(s) will be deleted to remove any clutter from this forum.

Our moderators will filter the posts found in this forum and delete cross posts if needed.



3. Do not post copyright-infringing material

Do not link, attach, or otherwise post any copyrighted material which you are not free to redistribute (subject to the licensing terms of the specific item). This includes any software download links that staff might have provided to you via email. If you have a question about having permission to post or attach a specific item, please ask a moderator.


Any posts or threads found in violation of this rule will be edited or deleted, and the poster warned or possibly banned.


4. Do not post "offensive" posts, links or images

Do not post anything which is offensive, hateful, racist, sexist, discriminatory, obscene, vulgar or in violation of local or international laws.

Trolling or harassment is not permitted at all.

Remain respectful of other users, moderators and administrators at all times.

All posts should be professional and courteous. You have every right to disagree with your fellow community members and explain your perspective.

However, you are not free to attack, degrade, insult, or otherwise belittle them or the quality of this community.

Doing otherwise will get your account banned temporarily, or permanently if the situation becomes severe enough.
Posting with an alternate account whilst banned or your main account while an alt is banned. Both accounts may be deleted.





6. General Posting Guidelines


Use Search First.

There is a  good chance that it has been addressed on this forum before unless you have some really unique problem.

Use the forum's search feature first to see if there are already some good threads on the subject. It's easy to search - just use the search bar at the top right of the page.


Be Descriptive

We cannot possibly help you if you simply post a thread saying “it’s wrong” without describing your problem in details

1. Explain to us what you intended to do, and how you did it.

2. Explain to us what exactly the error is. Is there an error notification? Any screenshots?

3. Detailed information helps. Describe the make and model of your computer. The type of operating system that your computer is using. The version of the BounceBack software that you own. The type of backup device that you are using.


Use specific topic names

Post a descriptive topic name to make it easier to gain attention and attain help.

Give a short summary of your problem IN THE SUBJECT.

This is also convenient for people with the same issue to search and comment.

Bad examples:

1)      Help me!

2)      Hello

3)      Bug

Here’s a good example:

How to perform a full system restore




Final Thoughts

CMS Products reserves the right to remove, edit, move or close any thread for any reason. Our forum rules will be updated as we update our website. We want to keep this forum clean and we want to see people engage in intelligent conversations. By posting in this forum you are agreeing to the Forum Rules.